<p>A conversation opens once both sides are interested in a match. Here's how to start one and what you'll find inside.</p>
<h2>Starting a chat</h2>
<ul>
<li><strong>From your matches.</strong> Open your listing, press&nbsp;<strong>View</strong> on new matches and press&nbsp;<strong>Interested</strong>. When the other side is interested too, press&nbsp;<strong>Chat now</strong>.</li>
<li><strong>From a listing.</strong> On someone's listing, press&nbsp;<strong>Match with this listing</strong> and pick which of your listings to pair it with. If they've already shown interest, the chat opens; otherwise you'll see&nbsp;<strong>Match Sent!</strong> and hear when they respond.</li>
<li><strong>From a facility.</strong> Press&nbsp;<strong>Start chat</strong> on the facility's page.</li>
</ul>
<h2>The conversation</h2>
<p>The top of the chat shows both listings side by side, with address, quantity, material and grade. Below it, the thread starts with the match and the other side's soil report and QP contact, if they have them.</p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/13082505/e3b52b9656-9d2d25fcd51f6fb23722.png"></p>
<h2>Sending</h2>
<p>Type in&nbsp;<strong>Chat message</strong> and send. On desktop, Enter sends and Shift+Enter adds a line. The paperclip attaches one file per message: photos, PDFs, spreadsheets or documents.</p>
<p>One check means delivered; two means read.</p>
<h2>Keeping it in the app</h2>
<p>If a phone number or email comes up, Phil will nudge you to send an offer instead. Offers keep the price, quantity and dates on record for both sides.</p>

A conversation opens once both sides are interested in a match. Here's how to start one and what you'll find inside.


STARTING A CHAT

 * From your matches. Open your listing, press View on new matches and press Interested. When the other side is interested too, press Chat now.
 * From a listing. On someone's listing, press Match with this listing and pick which of your listings to pair it with. If they've already shown interest, the chat opens; otherwise you'll see Match Sent! and hear when they respond.
 * From a facility. Press Start chat on the facility's page.


THE CONVERSATION

The top of the chat shows both listings side by side, with address, quantity, material and grade. Below it, the thread starts with the match and the other side's soil report and QP contact, if they have them.




SENDING

Type in Chat message and send. On desktop, Enter sends and Shift+Enter adds a line. The paperclip attaches one file per message: photos, PDFs, spreadsheets or documents.

One check means delivered; two means read.


KEEPING IT IN THE APP

If a phone number or email comes up, Phil will nudge you to send an offer instead. Offers keep the price, quantity and dates on record for both sides.

Sending Messages

Starting a chat

The conversation

Sending

Keeping it in the app